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We Medheal Global Care LLP as a medical tourism company in India ensure the privacy of clients’ data and keep them confidential while providing the best healthcare consultation. We as a company, make sure to discrete the personal or medical data of our clients who approach us from anywhere around the globe. We follow all the data privacy guidelines which are instructed by the data privacy law organizations such as GDPR and HIPAA. Medheal Global Care ensures to follow all these standards of encryption and cyber security to restrict unauthorized access to data.

Information Required

  • Contact details of the patient including name, email address, phone number, government ID.
  • Copy of passport and visa required for the registration process in the respective hospital.
  • Previous medical history reports.
  • If there is any other extra information regarding your health status, then you must share it with us to receive suitable guidance.
  • Copy of attendant’s visa and passport, whatsapp number, email address are required.

Data Protection and Privacy Policy

  1. Confidentiality: Commitment towards keeping all patient information confidential and secured.
  2. Data Collection: Transparent explanation of what personal and medical information is to be collected and why.
  3. Consent: Securing clear-cut consent from patients before sharing their information with healthcare providers or any third parties.

Compliance with Regulations

  1. HIPAA Compliance: Obedience towards the health insurance portability and accountability act (HIPAA) to protect patients data.
  2. GDPR Compliance: If significant, compliance with the general data protection regulations (GDPR) for patients from the EU.

Patients Rights

  1. Right to access: All patients have the right to access their personal information and request any necessary corrections, if needed.
  2. Right to withdraw consent: Patients can withdraw their consent from their data to be used at any time.

Transparency and Communication

  1. Clear Policies: Providing comprehensible and easy understanding of privacy policies and terms of service on the company website.
  2. Patient Notifications: Notifying patients punctually about any changes to the privacy policies.

Use Of Data

  1. Limited Purpose: Utilizing patient data solely for the purposes mentioned in the privacy policies, such as arranging medical treatment and travel management.

Third-Party Relationships

  1. Vendor Agreements: Making sure third-party providers (like hotels or transportation services) comply with similar privacy merits.
  2. Data Sharing: Clearly clarifying conditions under which patient data may be shared with the third-parties.

Retention and Disposal of Data

  1. Data Retention Policy: Regulations for how long patient data will be retained and the criteria for determining retention time.
  2. Secure Disposal: Securely disposing any kind of patient information when its no longer needed.

Feedback Mechanism

  1. Reporting Concerns: Providing patients with a medium to report any type of concerns or complaints regarding privacy practices.

Changes To This Privacy Policy

The privacy policy of Medheal Global may change from time to time, adding some new updates to enhance the services offered to the patients. All the new updates regarding the privacy policy will be updated on our website.

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